This Privacy and Cookie Policy is intended to explain how Orioli Coffee collects, stores and processes your personal and other data that may be collected for statistical analysis purposes.
Orioli Coffee, headquartered at Rua dos Lusíadas 55A, NIPC 516196405, is responsible for the www.oriolicoffee.com site, undertakes to ensure the privacy and protection of the personal data of customers and visitors, following all legal and regulatory rules in force.
Orioli Coffee reserves the right to update and change its Privacy and Cookies Policy from time to time in order to reflect any change in the way our customers' personal data is processed or in legal terms. The latest and current version of the Privacy and Cookies Policy will be displayed on the Orioli Coffee website, and it is advisable to check it periodically to verify any update or change.
The main objective of this policy is to consolidate the relationship of trust and proximity between Orioli Coffee and its customers. It also aims to demonstrate transparency in the processing of data collected and inform all customers of their rights and how they can exercise them as holders of personal data.
Orioli Coffee acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) and applicable data protection legislation, in all processes involving the processing of personal data. According to the GDPR Agreement, personal data is defined as: "Any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person."
We use various measures to ensure the security of the information collected, the protection of personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction.
As the data subject, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.
I. Customer registration or purchase
When registering or purchasing at Orioli Coffee, the following data are collected: e-mail, name, address, postal code, location, telephone number and NIF. The data collected through the customer’s purchase process will be processed automatically and are intended for contact with the customer, processing of orders such as shipping orders or issuing invoices.
II. Newsletter
When subscribing to the Orioli Coffee Newsletter, the following data are collected: name and e-mail.
III. Contact form
Orioli Coffee may also request personal data in the contact forms, namely the name, e-mail and other information that the visitor provides us.
IV. Navigation at Orioli Coffee
Data related to in-store browsing is also always collected. An example of this type of data is device and browser information (browser), network information and IP address.
Personal data are collected and processed in order to fulfil the following purposes:
Provision of services:
Direct Marketing (e.g. e-mail marketing):
In order for the customer to be updated on order status or any novelty in Orioli Coffee, we can send emails and/ or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders.
For marketing purposes, at Orioli Coffee we may consider and use certain data such as products viewed, products in wishlist or left in the abandoned cart. Marketing communications are made after and with the prior consent of client.
In any case, Orioli Coffee seeks to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an invasion of the customer’s privacy.
The data is collected when there is a customer registration at Orioli Coffee, registration in the newsletter, completing the contact form, registering an order or while browsing the store.
The data subject has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with Orioli Coffee , with the submission of an order sent to the following address oriolicoffee@gmail.com The customer can also file a complaint with the National Data Protection Commission (CNPD).
Orioli Coffee is required to retain information for tax purposes and audits in accordance with with the law in force.
Orioli Coffee stores your data for 60 months due to specific requirements and practices inherent to Orioli Coffeee in its sector of activity, or until the customer requests that they be deleted from the database. In the case of requests for information, the personal data collected will have a retention period of 12 months after the date of registration made by the customer, period that Orioli Coffee considers reasonable, to maintain the business relationship with its customers and for any pre-contractual steps. After this period the data will be destroyed; The holder may at any time request to access, rectify or delete his data personal by sending an email to oriolicoffee@gmail.com
If the customer registers with Orioli Coffee , he can check, edit or delete the your personal information at any time from the customer area at Orioli Coffee . At the customer’s request, Orioli Coffee may change certain customer data associated with registered orders.
Orioli Coffee does not assign or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will not be used for any other purpose without the consent of the data subject.
Any third party with which the customer’s data may be shared is obliged to use it exclusively as a means of performing the proper operation of its service on behalf of Orioli Coffee.
Orioli Coffee may also disclose personally identifiable information under special circumstances, such as in compliance with court orders that so require or when certain actions violate the Terms and Conditions of the business.
Orioli Coffee uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather how he interacts with the website of the store. The data collected is used for statistical purposes, provision and improvement of service and user experience.
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the site, so that it is not necessary to re-configure the site each time you visit it.
Third Party Cookies: These cookies are created from third party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website.
For any other question related to the protection of your personal data or about the cookies used you can contact us at the following address: oriolicoffee@gmail.com
